WordPress Parse error leading to blank page

WordPress Parse error leading to a blank page – How to fix?

First of all, don’t freak out! 🙂

In most cases, simply deleting the code you’ve added and re-uploading the file manually will fix this problem.

If you’ve been adding some code to your functions.php, you’ll have to remove that piece of code from your php file through an FTP  ( how do I do that ?) or your site’s host page. Once you remove it your page will work like normal.

Still no working? In some rare cases, you’ll need to re-upload a completely new version of your theme by FTP.

Follow those simple steps and you’ll be fine :

1. Connect to your website server by FTP (how do I do that ?)
2. Delete the customizer folder from wp-content/themes.
3. After doing that the admin panel and the site will be up again but with a default theme.
4. Downloaded a new copy of the theme from the Customizr WordPress page.
5. Then go in the admin panel to Themes and upload manually the Customizr theme zip file.

After activating the theme all works fine.  Please note that :

1. You won’t loose your previous settings, or your posts, pages, widgets, etc, by doing this.
2. If you use a Customizr child’s theme, it won’t be impacted by this process either.

For further help, please open a new thread in the Customizr forum:  https://wordpress.org/support/theme/customizr

How to fix “An error occurred, please try again.” when trying to activate your product key?

When trying to activate your product key for a theme or a plugin, you might get the following error message: “An error occurred, please try again.”.

In most of the cases, it’s due to the wrong key. Like for example a missing character.

Here are the steps to fix the problem :

1. Make sure you copy the correct activation key ( Where can you find your activation key ? ) Sometimes there can be a missing character at the beginning or at the end for example.
2. Paste the correct key in the activation key field
3. Click on the Save Changes button
4. Click on Activate Key

If this still doesn’t work, you can try again later. It might be a temporary connection issue with our server. Or a temporary issue with your server, blocking remote requests.

Note that the activation of the key allows you to be notified in your WordPress admin for a new version of your product. If you don’t activate, it won’t prevent the theme or the plugin to work fine.

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